Service is why Texas Energy Marketing (TEM) continues to be successful. TEM led the industry to shorten times between load call-in and pickup because we understood the importance of promptness and reliability.  In fulfilling our mission to provide the best service in the industry, we continually evaluate and improve our processes and raise performance standards. TEM's "hands-on" management style allows us to both identify and implement changes necessary to satisfy our clients’ ever- changing circumstances. We understand that our business exists only when our clients succeed and we are dedicated to their success.